Business Policies

At s2buk, we believe in complete transparency and care when it comes to buying antiques. Learn about our shipping procedures, returns policy, and commitment to authentic descriptions so you can shop with total confidence.

Our Commitment to Anti-Racism and Community Safety

At s2buk we believe that history and antiques should bring people together through a shared appreciation of human craft, culture, and story. We firmly reject all forms of racism, xenophobia, discrimination, and hate speech. Creating a safe, respectful, and welcoming environment for everyone—in person and across all our digital spaces—is a non-negotiable priority.

1. A Safe and Inclusive Space Whether you interact with us in person, browse our website, or engage on social media, you are welcome here regardless of your race, ethnicity, background, nationality, or faith. We actively cultivate spaces where clients, collectors, and visitors feel respected and protected.

2. Ethical Trade and Respectful Curation Working with history comes with a responsibility to treat cultural heritage with care and context. We do not trade in items that promote hate, celebrate racial violence, or exploit marginalised communities. We continually review our inventory and provenance standards to ensure our business reflects ethical, conscientious practices.

3. Uncompromising Online Boundaries Our online channels exist to share a love for history, art, and design. We enforce a zero-tolerance policy for xenophobic comments, harassment, or abusive language. We actively moderate our social channels, and any individuals or accounts posting hate speech or discriminatory content will be blocked and reported immediately.

4. Standing Against Division In times of social friction and rising tension, remaining silent is not an option. We stand in solidarity with those facing discrimination and reaffirm our belief that diversity enriches our community, our trade, and our shared culture.

 

 

Anti-Racism Policy

1. Our Commitment

At s2buk, we are committed to fostering an inclusive, equitable, and anti-racist environment across all our business operations, online platforms, and community interactions. We explicitly oppose racism, racial discrimination, hate speech, bias, and harassment in all forms.

We recognize that combating racism requires continuous action, self-reflection, and proactive policies. Our goal is to ensure that our website, services, communications, and business relationships reflect respect, fairness, and dignity for individuals of all racial, ethnic, and cultural backgrounds.

2. Scope of Policy

This policy applies to all aspects of our business operations, including:

  • Digital Platforms: Our website, online store, user reviews, comments, and official social media channels.

  • Customer Interaction: Communications with customers, visitors, suppliers, and partners via email, telephone, or online forums.

  • Product Catalog & Content: The selection, curation, description, and depiction of items, artwork, and historical artifacts.

  • Workplace & Business Relations: Internal conduct, recruitment, and dealings with external vendors or contractors.

3. Standards of Conduct

We enforce a zero-tolerance approach to racial discrimination, hate speech, and harassment.

Website Users & Customers

Visitors and users of our online platforms must not publish, submit, or transmit any content that:

  • Promotes racial hatred, racial superiority, xenophobia, or discrimination.

  • Uses racially offensive, derogatory, or dehumanizing language or slurs.

  • Targets, harasses, or intimidates any individual or group based on race, ethnicity, or national origin.

Staff & Business Representatives

Anyone representing our business must adhere to non-discriminatory practices in customer service, pricing, negotiation, and communication. Discrimination or racially biased treatment toward any customer or colleague will result in immediate disciplinary action.

4. Product Sourcing, Curating, and Historical Context

Given our work in handpicked antiques, art, and historical collectibles, we acknowledge that historical items can sometimes carry complex or harmful cultural legacies.

  • We do not sell, trade, or promote items created with the intention of spreading racial hatred.

  • Where historical items touch upon diverse cultures or histories, we aim to research, describe, and present them accurately, respectfully, and with appropriate historical context.

  • We actively review our collection to ensure our offerings align with modern anti-racist and ethical sourcing standards.

5. Reporting and Complaint Resolution

If you encounter content, comments, or conduct on our website or social channels that violates this policy, please notify us immediately.

  • How to Report: Email: submit a message via our contact page page Contact with the subject line "Anti-Racism Policy Report".

  • Our Response:

    1. Acknowledgment: We will acknowledge receipt of your report within 24 hours.

    2. Investigation: We will review the reported content or behaviour promptly and objectively.

    3. Action: Content that violates this policy will be removed immediately. Accounts, users, or partners found violating these standards may be temporarily suspended or permanently blocked from our platform.

6. Continuous Review and Improvement

Anti-racism is an ongoing commitment rather than a static goal. We commit to:

  • Regularly reviewing this policy to ensure it remains relevant and effective.

  • Listening to feedback from our customers, community, and stakeholders.

  • Taking prompt corrective action whenever gaps or oversights in our practices are identified.

Last Updated: September 2026

 

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